Frequent Questions
Below is a list of frequently asked questions. If you have a question that is not on the list, please contact us or fill in the form below.
FAQs
How many parking spaces per chalet?
Is Linen provided?
Are the chalets serviced daily and/or when do we get fresh linen?
We offer weekly servicing of the chalets. We can offer extra linen at cost, or there is an onsite laundry if needed.
Can I request a specific chalet for my stay?
Is there heating / Air con?
Yes, reverse cycle air con and ceiling fans
Are fold away beds available for extra persons?
Is there a swimming pool?
Do you provide breakfast?
No, we do not provide breakfast. Our chalets are fully self-contained and self catering. There are also lots of food and drinks options a short walk away.
What is included in the kitchenettes?
Is complimentary Wi-Fi available?
Are there water views?
Are you pet friendly?
Can we bring and park our boat?
What is your cancellation policy?
Bookings made for peak periods and cancelled within 7 days of arrival will be charged 1 day’s tariff. Bookings made for out of peak periods and cancelled within 24 hours of arrival will be charged 1 day’s tariff.
NO refund when departing earlier then nights booked. All bookings must be confirmed prior to arrival.
Is there a minimum stay?
Minimum 2 night stay on weekends
Minimum 4 nights stay, 16 Dec – 31 Jan. Minimum Surcharge applies over Christmas / New Year.
3 nights stay Easter and Long weekends. Surcharge applies over these periods
Still have questions?
Ask us anything. We love to help!
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