Frequent Questions

Below is a list of frequently asked questions. If you have a question that is not on the list, please contact us or fill in the form below.

FAQs

How many parking spaces per chalet?
1 space per chalet, if pre-arranged can sometimes fit 2 cars or park extra cars outside
Is Linen provided?
Yes, all linen including sheets, towels, bath mats, doonas and blankets.
Are the chalets serviced daily and/or when do we get fresh linen?

We offer weekly servicing of the chalets.  We can offer extra linen at cost, or there is an onsite laundry if needed.

Can I request a specific chalet for my stay?
While we cannot guarantee a specific chalet number, we ensure the reservation of your selected chalet type. We strive to accommodate special requests to the best of our ability. However, please understand that many factors influence chalet allocations, and specific requests cannot be guaranteed.
Is there heating / Air con?

Yes, reverse cycle air con and ceiling fans

Are fold away beds available for extra persons?
No, we do not offer fold away beds.
Is there a swimming pool?
No, but a small, safe beach is located next to playground/park (50 metres away)
Do you provide breakfast?

No, we do not provide breakfast. Our chalets are fully self-contained and self catering. There are also lots of food and drinks options a short walk away. 

What is included in the kitchenettes?
All chalets have 2 x burner gas cook top, microwave, fridge and all pots, pans, cutlery and crockery.
Is complimentary Wi-Fi available?
Yes, it’s available.
Are there water views?
There are a few chalets with a view of the Venetian style canals directly over the road.
Are you pet friendly?
We offer one pet-friendly chalet, where pets are allowed subject to management’s approval. Please contact us directly to request approval for your pet. Unapproved pets or failure to comply with our pet policy and general behaviour guidelines may result in eviction without a refund.
Can we bring and park our boat?
Sorry, we are not able to accommodate boats. You can contact The Marina (08) 9550 3707 to book a boat pen.
What is your cancellation policy?

Bookings made for peak periods and cancelled within 7 days of arrival will be charged 1 day’s tariff. Bookings made for out of peak periods and cancelled within 24 hours of arrival will be charged 1 day’s tariff.

NO refund when departing earlier then nights booked. All bookings must be confirmed prior to arrival.

Is there a minimum stay?

Minimum 2 night stay on weekends

Minimum 4 nights stay, 16 Dec – 31 Jan. Minimum Surcharge applies over Christmas / New Year.

3 nights stay Easter and Long weekends. Surcharge applies over these periods

Still have questions?

Ask us anything. We love to help!

What people say

  • We love staying at the Mandurah Ocean Marina Chalets, we've been coming here for around 18 Years.  |You have a choice of One and Two bedrooms, some even have spa's... read more

    Dale R
    May 17, 2024

    We came here from Perth for a couple of nights. The chalets are situated perfectly on the quay next to the beach, walking distance from everything. Check in was smooth... read more

    Lucy R
    May 17, 2024

    We just returned from a stay at Mandurah Ocean Marina Chalets and were thoroughly impressed with the new management. …

    Samuel H
    May 17, 2024

    From check-in (self check in after hours) to check-out (again self check-out on a Sunday), everything was perfect for us. We had a family chalet and it was clean, comfortable... read more

    Marty Owens
    May 17, 2024
  • Love the solar panels on the Chalet roofs.

    Ranjeet Malewar
    January 18, 2024

    These chalets are in a perfect location, with walking distance to cafes & restaurants, the beach, parks for the kids, Mandurah cruises, etc. The rooms are clean with a well... read more

    Sue T
    November 18, 2023

    Enjoyable few days. Great Location.

    Faye Collins
    November 18, 2023

    Had a lovely stay, staff were fantastic great location, accessible needs chalet is perfect will definitely be going back

    Diane Sutton
    November 18, 2023
  • New managers really making a difference. Friendly, helpful and any queries attended to promptly. Much nicer atmosphere.

    Lyn Norbury
    October 18, 2023

    In a fantastic location - close to shops, restaurants, sightseeing and restaurants, this accommodation venue has lots to offer. The grounds are beautifully presented, with the chalets having everything needed... read more

    Graeme P
    October 18, 2023

    We found this chalet park to be lovely. Chalet was spotless and very comfortable to anyones needs. Area quiet and close to a great park, swimming area for summer and... read more

    Pat N
    September 18, 2023

    Booked very last minute and due to an event close by. I staying in Chalet 16 which was the studio with open plan. It was big enough for just me,... read more

    Krystal B
    September 18, 2023
  • Probably our 8th visit. My friend and I come annually for a ‘girls weekend’ Chalets so comfortable and clean and affordable. Mattress very good quality. The coffee plunger always a... read more

    Leanne T
    September 18, 2023

    Perfect for my disabled son, his carer and me, his mum.||A two night stay early in August 2023 to take my wheelchair-bound son from his group home and organise several... read more

    berryberesford
    August 18, 2023

    Absolutely fantastic. I loved this place. It's so close to the marina and lots of great places to eat. Great value and secure on-site parking were such a lovely surprise. Cabins... read more

    Dee Kelly
    June 18, 2023

    Our Chalet was lovely & clean,check in people were lovely,so close to all great bars ,cafes & walking trails. Mandurah is such lovely place to stay. And now we have... read more

    Pamela Foxon
    March 18, 2023
  • Once again we stayed at Mandurah Chalets, and once again we were not disappointed, Clean and spacious spa chalet with a good kitchenette with full size fridge. Generous starting pack... read more

    Ray H
    March 18, 2023

    Just A g8 place to stay & explore M/H. It's a well run business. Friendly staff. In fact the whole of M/H is a credit! Con & Linda Migro Menora WA 📞

    Con Migro
    March 18, 2023

    Enjoyed our stay very much Well appointed, equipped & very clean chalets. Location 10/10 Accomodation 9/10 Service 10/10

    Elaine McAteer
    March 18, 2023

    WE LOVE IT HERE,SUCH A GREAT LOCATION, staff pleasant & helpful. Room VERY CLEAN.

    Topaz Smith
    March 18, 2023
  • Lovely little challets in a great spot so close to everything making it easy to walk to most places . Nice and quiet possibly due to being winter time .... read more

    Sue Lancaster
    March 18, 2023

    Accommodation is basic but very comfortable. Has everything you need. Price is very reasonable. Brilliant location.

    Carolyn Prunster
    March 18, 2023

    Absolutely beautiful accommodation, friendly staff, the chalet we stayed in was well appointed and we really appreciated the small touches. Location was perfect, close to food/ drink and a lovely... read more

    Lisa Laming
    March 18, 2023

    Great spot right on the marina. Plenty of good restaurants and cafes within a short walk. Perfect little chalets with everything you need. I'll be back here for sure.

    Lost Kiwi
    March 18, 2023